rants

Switching to AT&T for the iPhone meant leaving T-Mobile, whose customer service was always great and always available. I called AT&T about a feature. They were closed. Closed? Why don't they just shut off cell service after 8pm too?

Getting to my desk means two escalators and a flight of stairs. I always keep walking on the escalators, and I've formed many sweeping generalizations about the people who just stand there and block everyone in.

Two cops were walking around my house. I went out to ask why; turns out it was an alarm I don't have, at a number that wasn't mine. Another exciting day in Cherokee county.

It finally arrived at 19:18 this evening, much to my surprise, and only a full week late on a two-day delivery. Never again.

Still no package. A trace agent and I both failed to reach anyone at the local delivery center, so she sent a message and told me to call back tomorrow. I leave Friday. Meanwhile, UPS just made three on-time deliveries.

Still nothing. The guy in Pittsburgh explains my package is somewhere among several thousand others and can't be located. I left a voicemail for a manager named Deborah. Haven't heard back. Grrr.

Friday's guy never called back and the tracking page hasn't moved all weekend. Turns out Home Delivery doesn't run Sundays or Mondays, and today the place was closed. She seemed hopeful about tomorrow. Riiiight.

Delivery day, again. The local center guy promised to locate the package and call me back by 5pm. While I appreciate the enthusiasm, I'm not actually expecting him to call ever. 5pm came and went.

Delivery day, and then the dreaded shipment exception: cannot locate recipient. FedEx Over-Night finds my new-neighborhood house. So does DHL. FedEx Ground persists in wallowing in its incompetence.

No update to the tracking page. I know this because I check every 15 to 20 seconds. FedEx's web servers have never known load like they do when I'm expecting a delivery.